I am highly motivated to make a significant contribution within the field of multimedia/information technology, and I am committed to providing the best possible service to your company and clients.

Employment Highlights

• 9+ years website technologies
  • 1+ year working with CLF 2.0 conversions.
  • Extensive knowledge of HTML DHTML Flash XHTML
  • Intermediate knowledge of PHP SQL and server technologies
  • Use of Content management software including EPIC - Electronic Publishing at Industry Canada
  • Basic knowledge of XML and Interwoven.
• 3 years call centre experience
  • Knowledge of Remedy and Heat customer tracking software
  • Extensive customer care work.
  • Knowledge of corporate networking equipment
• Extensive knowledge of design and website implementation software
  • Including Adobe Flash, Dreamweaver, Illustrator, and Photoshop
• Knowledge of Video and Audio editing software
  • Including Sony Vegas Video and Adobe Audition
• Project management
  • 7+ years working on my own contracts.
  • 3 years running the multimedia department of 7 employees

Education

• Present – The multimedia field is one that never stops advancing. Self taught PHP and I never want to stop learning.
• 2006 – Training for Commercial Networking.
• 2002 – Graduated in the top 5 in my class from Selkirk College in Multimedia Production and Design.
• 1999 – Fire Training with North Shore Fire Department in Nelson B.C.
• 1995 – Graduated High school with honors

Work History

• 2001 – Present – Independent web design work.
  Duties:
  • Dynamic web design using PHP and ASP
  • SQL database connectivity and structuring
  • Javascripting
  • Hand coding HTML
  • Web development with Macromedia’s Dreamweaver
• 2007 - 2010 - CLF 2.0 conversions, Web Publishing, Website metrics.
  Duties:
  • Creating web pages from PDF and other electronic documents using HTML, XHTML, XML and other website technologies.
  • Use of EPIC - content management system for Industry Canada.
  • Ensuring that the new pages are CLF 2.0 and XHTML 1.0 Strict compliant
  • Setting up and analyzing website metrics data using WebTrends.
  • Working with multiple clients under deadlines to ensure that the final product meets the client's needs
• Feb 2005 – Aug 2007 – National Help Desk Technician – Convergys, Time Warner Cable Business Class, Ottawa, On
  Duties:
  • Customer service, Trouble shooting for Time Warner Cable Business Class, Commercial Networking.
• Apr 2002 – Nov 2004 – Multimedia Specialist - Media Button / Sold On Hold, Kelowna, BC
  Duties:
  • Design and implementation of all media flowing through the company.
  • Web Development
  • Interactive Multimedia Design and Production with various tools including Director, Illustrator and Photoshop
  • Video Editing
  • Audio Editing
  • CD / DVD authoring
• Sept 2001 – May 2002 – Tutored - Multimedia Design and Production (First Year Students)
  Duties:
  • Helping students who were struggling in the first year of the course.

References

• Alain Vegiard - Supervisor - Web Publishing department - Industry Canada - 613-941-3446
• Barbara Sanders - Interior Health Website Content Manager - 250-862-8209
• Dave Araki - President - Mediabutton - Phone: 250-862-2300
• More references available upon request.